Customer Support and Post‑Installation Care
After commissioning, you should receive a walkthrough of the system, app training, and a contact sheet. Ask for a first‑month check‑in to confirm performance, answer questions, and reinforce what to expect season by season.
Customer Support and Post‑Installation Care
A neighbor’s inverter alert arrived at 2 a.m., and their provider scheduled service before breakfast. Seek teams with proactive monitoring and empowered support agents who fix problems without endless transfers or scripted responses.